SMELTERby Campsite Studios

The departments your practice doesn’t have.

Smelter does your marketing, IT security and rosters every week. Each piece of work is checked against the rules a health practice has to follow, signed off by you where it matters, and filed with the proof.

To
Practice owners and managers
From
Smelter, the small-business hub from Campsite Studios
Re
Marketing, IT and HR, done for you
Terms
Month to month. No free trial. Cancel online.
Choose your departments See the paperwork
Example sheets, not a real practice

A post, ready for your sign-off

Department
Marketing
Due
Before it goes out

Waiting for you

The monthly restore test

Department
IT
Runs
Every month

Your files are restored to a test folder and opened, and the result is filed.

The weekly roster, published

Department
HR
Published
Every week

Checked against your limits first: hours in a day, rest between shifts and hours in a month.

Who does what, every month

A tool waits for you to use it. Smelter does the job, then hands you the record. Here is the duty roster for the three departments.

Smelter doesYou doYou keep
Marketing: Practice Presence
Writes 12 to 16 posts a month for two platforms, in your practice’s voiceApprove each postThe post, its rule check and your approval
Updates your Google Business Profile weekly and keeps hours and services currentTell us about holidays and new servicesA ledger with a link to every update
Drafts review replies that stay inside the advertising rulesApprove replies before they go outThe reply log
Checks every word against Ahpra, TGA, consumer law and Spam Act rules before anything is publishedNothingThe compliance log for every item
IT: Secure Baseline
Turns on multi-factor sign-in for every account and separates admin accountsApprove the change windowThe coverage list
Patches every computer you enrolLeave computers on overnight when askedPatch status for each device
Backs up email and files, and tests a restore every monthNothingThe restore test result
Locks a leaver out of email and files when you record the departure in MinishiftRecord the departureA timed audit trail
Assembles a monthly evidence pack: controls, asset register, insurer answers, incident planRead itThe pack
HR: Rosters and Records, run in Minishift
Builds and publishes the weekly roster within your hour limits and rest breaksSend leave and availability by WednesdayThe published roster and its check
Runs onboarding and offboarding: contract templates, documents, policy sign-offsSign the contractA signed pack for each person
Keeps policies versioned and chases acknowledgementsNothingThe acknowledgement register
Prepares a monthly compliance pack with Wage Code evidenceRead itThe pack, kept for seven years

What Smelter won’t do

  • No phone helpdesk and no on-site visits. IT is remote.
  • No legal advice, award disputes or dismissals. We point you to an employment lawyer or the Fair Work Ombudsman.
  • No patient testimonials, ever.
  • No lock-in. Your Google, Meta and Microsoft accounts stay in your practice’s name, and you pay them directly for ads and licences.
Department
Marketing
Item
Instagram and Facebook post
Goes out
Thursday, 7:30 am
Status
Waiting for you

Our reformer Pilates classes are back from Monday. Small groups of four, run by our physiotherapists. Ask at the front desk or book online.

Rule check

RuleResultWhat changed
Ahpra: testimonialsNone foundNothing
Ahpra: unreasonable expectation of benefitFixedDraft said “fixes back pain for good”. Removed, and the sentence now says who runs the class.
TGA advertising codeNo therapeutic goods namedNothing
Consumer law: prices and claimsNo price or claimNothing

On a real sheet, this line names the person at Campsite Studios who reviewed the AI draft check, and when.

Your sign-offOK
Time

In Smelter you can ask for a change instead, and the sheet comes back to you rewritten.

Every piece of work comes with its paperwork

The pink sheet is an example, not a real practice’s post. Sign it off to see what happens.

What the monthly IT evidence pack records

  • Multi-factor sign-inevery account
  • Admin accounts kept separateeach admin
  • Patchingeach device
  • Restore testedthe date
  • Leavers locked outthe time taken

What the monthly HR compliance pack records

  • Rosters inside your limitsevery week
  • Short breaks flagged and fixedevery shift
  • Pay rates match your settingsevery person
  • Policy acknowledgementswho has signed
  • Wage Code evidenceattached

How the price works

  1. Each department has its own monthly price.
  2. Run two departments and both are 10% cheaper. Run all three and they are 15% cheaper. It does not matter when you add them.
  3. A department added mid-month is charged at full price for the rest of that month. Its discount starts on your next bill.
  4. Buy all three in one checkout and the one-off IT setup fee is waived.
  5. Cancel one department and the discount is worked out again from your next bill on what is left. Nothing you have already paid changes.
  6. There is no free trial. You pay for the first month when you start, then month to month. Cancel a department within 20 days of starting it and we refund its first month in full.
  7. Cancel online, any time, from the Billing page. It takes no more steps than buying did.

A practice with 7 computer users and 12 staff

Departments runningEach month
Marketing only…
Marketing and IT…
All three, in any order…

IT has a one-off setup fee of … for 7 users, waived when all three are bought in one checkout.

Work out your price

Built for health practices first

Two regulators already expect a practice to prove what it publishes and how it guards patient data. That is the paperwork Smelter keeps.

Not a health practice? The services work for any business with 2 to 50 people. The rule checks are tuned for health first.

Ahpra assessed 775 advertising complaints in 2024/25

Its 2022/23 report counted 380. The two years may be counted differently, but the direction is plain.Ahpra annual report 2024/25

Health providers made 225 of the 1,205 data breach notifications in 2025

More than any other sector, in a record year for notifications.OAIC, 2025 notifiable data breaches

The Privacy Act covers a health practice of any size

The small business exemption does not apply to a business that provides a health service.OAIC, small business guidance

Questions people ask first

Who actually does the work?

Danny at Campsite Studios, a small Australian software studio. AI drafts and checks the work; a person reviews every piece before it reaches you, and that review is logged on the sheet.

Why is there no free trial?

Because the work starts on day one: posts get written, accounts get secured, rosters get built. You pay for the first month when you start, then month to month, and you can cancel online whenever you like. Cancel a department within 20 days of starting it and we refund its first month in full.

What if I add a department later?

It still gets the bundle price. The discount counts the departments you have running, whenever each was added: two are 10% off and three are 15% off, from your next bill. The only thing kept for buying all three at once is a waived IT setup fee. If you cancel one, the discount is worked out again from your next bill. Nothing already paid changes.

Do you give legal or HR advice?

No. Smelter builds rosters and keeps records inside the limits you set. Award interpretation, disputes and dismissals go to an employment lawyer or the Fair Work Ombudsman.

Who owns the accounts and files?

You do. Your Google Business Profile, Meta pages and Microsoft 365 or Google Workspace stay in your practice’s name, and Smelter gets access you can remove. Export every deliverable, report and invoice from the portal at any time.

Is my data used to train AI?

No. Client data is not used to train models. The How we use AI page explains where AI is used, and will name every AI provider and what each one sees before Smelter opens.

Tell me when Smelter opens

Not ready to choose yet? Leave your details and we'll email you when the departments you want are available in your state.

Departments you'd like (optional)

Up to 1,000 characters. If you'd like a call, say when suits and the best number.

We'll send one email now to confirm, with a link to come off the list. See the privacy page for how we keep it.

Pin up the departments you need.

Pay for the first month, approve your first piece of work, and decide from there.

Choose your departments